Community Union Member Service Centre
Member Service Centre
0800 389 6332
servicecentre@community-tu.org
Opening hours are 9 am- 5 pm, Monday to Friday
We have 9 members of staff – 3 employment law advisors, 3 legal advisors and 3 membership advisors
Employment Services
- Employment Law Advice to members and immediate family regarding workplace issues e.g. contracts, pay, terms and conditions, disciplinary and grievance procedures, working hours, holiday and leave entitlements etc.
- Representation via branch secretaries and/or full time officers
- Health and safety advice to members
Union Benefits Service
- Child Benefit
- Bereavement Benefit
- Benevolent Fund
- Convalescence Benefit
- Strike and Lockout Benefit
- Financial Advice
- Communitas – the education and training arm of Community to provide a wide range of learning and retraining opportunities following redundancy to members
- Health and Safety training
- Branch Official training
- 3rd Party Benefits including reduced cost travel insurance
Legal Services
- Free Personal Injury Advice to members
- Free legal advice to members and immediate family
- Free 24 hour emergency telephone support service for urgent criminal issues– 0800 916 9002
- Free basic will writing service
- Reduced cost ‘personal legal services’ for members – e.g. conveyancing and probate issues
Membership Service
- Joining new members – either through post, website, or phone
- Updating of details
- Audit reports
- Branch Indexes
- Subscriptions